Free Standard Shipping on orders over $250!! | Holiday Ship Schedule

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Shipping

A fist-pump type delivery is our goal. See our shipping guidelines below so you know exactly what you can expect from us.

 

There are a few things you can do also to ensure a perfectly executed delivery so we've included some tips for that down below as well!


Holiday Shipping Schedule

Thanksgiving Week (11/21)
- No Standard Shipping (cut off: 11/14 @ 9 am cst)
- Next Day & 2 Day Express Shipping Only

Christmas Week (12/26)
- No Standard Shipping (cut off: 12/19 @ 9 am cst)
- Next Day & 2 Day Express Shipping Only
- Closed Monday due to Christmas

New Year's Week (1/2/23)
- No Standard Shipping (cut off: 12/19 @ 9 am cst)
- Next Day & 2 Day Express Shipping Only
- Closed Monday due to New Year's Day


Purchase $250+, get FREE Standard Shipping

Our shipping rates are constructed to encourage you to buy more, less often.
Ordering $250+ with Standard Shipping utilizes the most efficient shipping means available which = less carbon footprint!

A little planning + patience has a positive impact on our planet.


**Same-day-shipping cut off is 9 AM CST for all service types.


Standard Shipping

(ships every Monday)

  • Orders less than $100  —> $20.95  
  • Orders more than $100 but less than $250  —> $15.95
  • Orders$250+ —> Free Standard Shipping

Need it Faster? Upgrade!

  •   $25.95 for2 Day Express 

(ships Mondays & Tuesdays)

  • $40.95 forNext Day Express

(ships Monday thru Wednesday)

*Please Note; the shipping method chosen does not necessarily determine when the order will ship.

EG: 2-Day shipping means 2-Days in transit, not necessarily that you'll receive your package 2 days from your order date.

Shipping perishable products requires avoiding transit delays like weekends and holidays. Your order will ship as soon as the transit time allows, which could be same day or the following Monday depending on the exact timing of the order.

EG: An order placed on Thursday with a 2-Day shipping method selected, will ship the following Monday. Any questions regarding shipping methods and transit times, please shoot us a quick message so we can make sure we meet your expectations!

 


Learn about Bison Bucks!

  • 3% Rewards on Every Purchase
  • Easily Redeem in Checkout
  • Create an Account, Earn Bison Bucks.
  • Have a Birthday, Earn Bison Bucks.
  • Follow Us on Social, Earn Bison Bucks.
  • See ALL the ways to earn in your account!

What Now?!!

99% of the time things go right. Rarely, thankfully, stuff happens.

Click Here to see how we handle when things go wrong


Delivery Tips

 After 25+ years of shipping perishables, we've found a few things that can greatly increase the satisfaction of your delivery. Take a gander at the few simple pointers of what to expect and how best to prepare for the arrival of your precious package so you can have your very own fist-pump moment. :)

 

When is it Coming?

Know what day your package is set to arrive. Click the "Track Your Package" button in your shipping confirmation and set a reminder in your phone or on your calendar as to what day your package will arrive.
We all have lots going on and it's easy to forget!

 

P.S. If you haven't signed up for UPS My Choice or Fedex Delivery Manager, you may want to!
See status updates, change package pick up locations, etc.

 

What if I'm not home?! --> Just leave a note.

If you plan to be gone during the day(or even if you'll be home it's still not a bad idea!) when your package is likely to arrive, it's always a great idea to leave your delivery person a nice note stating where they can leave the package. In the shade and out of plain view of the street is a perfect place!    **Note, we pack every order with "insurance ice" to cope with heat if it is in fact set out in the sun for a few hours. If you find your package in the sun, don't panic, bring it inside, check to make sure everything is good and cold and then unpack it into your fridge or freezer.

 

What do I do with my box?

Now that you've got your meat all put away, what should you do with your box? The cardboard is 100% biodegradable or recyclable and our Nature Cooler insulation panels are 100% biodegradable. Or you can store the box and use it again for a day at the lake, keeping groceries cold on your way home, or any other use you may have for a cooler! 

 

Thawing?

Though we try to avoid any thawing at all costs, things happen. If your box arrives for whatever reason with thawing, don't throw it away. Take a picture, put everything away in the fridge/freezer, and then let us know about it asap. Grass fed meats are much different than ordinary meats in that their more alkaline properties don't readily support bacteria such as e-coli or salmonella, the main concerns with thawing and refreezing meat. If some of the meat is thawed but still cold there is a strong possibility it isn't trash. But shoot us a call or an email, we want to make sure we know about the situation and also want to make sure you're well taken care of!

 

Thawing for Meal Prep Tips

Now, to intentionally thaw a package of meat, we recommend putting it on a plate or bowl in the refrigerator on the bottom shelf. The refrigerator is the best place to thaw meat slowly while keeping bacterial activity very low. Thawing on a plate or bowl will contain any potential leaking.... the meat packaging can sometimes have a microscopic pin hole somewhere in the plastic that occurred during shipping or through handling that you cannot find with your eyes but will become obvious once the package thaws. This is not typical but is a good precaution to avoid having to clean up your fridge.




Our Shipping Guarantee


If you are not completely satisfied with your order, we will issue a credit, refund or replacement of the product that you are dissatisfied with (your choice)!

To assure that your order arrives properly frozen, you will never receive your order on Sunday or Monday.

**FRESH product ships on Tuesday or Wednesdays every other week. Call to confirm the date of estimated arrival if you have a particular event that you desire the product for. We aim to please and will do our best to accommodate your needs. Always choose "Next Day delivery" for fresh/never frozen meat products to guarantee the best condition upon delivery.

***If you need to have a delivery made for Saturday arrival, you must call by 3 pm on Thursday to assure the arrangement. Call 715-458-4300 to set up special needs. We are here to help!!



Shipping Rates & Transit Times

Please Note; the shipping method chosen does not necessarily determine when the order will ship.

EG: 2-Day shipping means 2-Days in transit, not necessarily that you'll receive your package 2 days from your order date.

Shipping perishable products requires avoiding transit delays like weekends and holidays. Your order will ship as soon as the transit time allows, which could be same day or the following Monday depending on the order date.

EG: An order placed on Thursday with a 2-Day shipping method selected, will ship the following Monday. Any questions regarding shipping methods and transit times, please shoot us a quick message so we can make sure we meet your expectations!



100% Biodegradable Shipping Coolers


Our Nature Coolershipping box insulation is 100% recycled, 100% Biodegradable!

Overwhelming feelings of doing good for the environment may ensue.



How We'll Pack Your Order

  • All perishable product is packed in insulated coolers with liners to prevent any leaking from condensation.
  • Dry ice or gel packs are added to maintain necessary temperatures to keep product either fresh or frozen as desired until it arrives at your door.
  • REMINDER: Fresh and frozen product combination orders can't be guaranteed of arrival condition; ie, frozen may start to thaw and fresh may start to freeze.  We do our best to reduce the risk but both have the potential to be frozen or refrigerated upon arrival. 
  • FRESH orders are required to be shipped by NEXT DAY DELIVERY METHOD
  • FRESH orders placed by Tuesday at noon can be shipped on Wednesday.

If you need a price quote before your order is shipped, either call or indicate that on your order in the "comment" section. We would love to answer any questions you have so feel free to reach out to us at contact@northstarbison.com

PLEASE NOTE: All orders are shipped on a first come - first served basis.  FedEx Ground cannot specify a time frame of when they can deliver but they state the package should get there anytime between 8:00 am and 8:00 pm. If shipping to a business please state your hours of operation Monday thru Friday. If you are ordering and must choose 3 Day Shipping, please try to order the week prior because if you order after Monday Noon CST, Tuesday, Wednesday, Thursday or Friday, your order will not ship until the next following Monday.



How We Ship

  • We only use shipping methods which are capable of getting your perishable product to you in 3 days or less to assure that your order arrives frozen. We also pack extra ice and always ship with an extra "insurance day" before the weekend to ensure if something does go wrong and the package is delayed, it is still delivered in excellent condition.


When We Ship


We make every effort to ship your product as soon as possible. However, in order to ensure the freshest product, we operate on a "just in time" inventory system. This means that some of our products may be momentarily unavailable and your shipment may be delayed, in which case, we will reach out to let you know your order status.

Again, prompt service is a top priority along with our superior quality products and will attempt to ship orders placed before noon the same day if the chosen shipping method will deliver the package safely before the weekend.



Keeping Shipping Costs Low

  • Due to Northstar Bison's high shipping volumes, we have negotiated reduced shipping rates from our shipping service providers and pass these savings on to you.
  • Please note that your shipping cost per pound will always be lower (Over $250 would be Free Standard Shipping of course!) if you order more product.


Northstar Bison Store Locations:


1) Pickup Location for products Monday thru Friday 8 til 5 pm.  

        The Northstar Bison Store is located at:
        222 Birch Ave
        Cameron, WI 54822
        715-458-4300

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